Reputation Management for your Business
Google Reviews, Yelp, BBB, Angie’s List, and more, the list of reputation sites is vast, with many other niche sites catering to specific industries. Poor reputation is now considered the easiest way to lose customers. Our Reputation Management campaigns address the difficulties businesses face both generating and managing reviews across all platforms.
Let your reputation reflect your quality of service
Many businesses don’t pay attention to their online reputation until after they receive their first negative reviews. This creates an uphill battle for businesses versus having a well established base of positive reputation across all sites. Campaigns take time, and we therefore recommend acting sooner rather than later.
How do we improve your reputation?
All our partners, and their relevant reputation sites are surveyed from a centralized database, and tracked. We’re notified of negative reviews immediately, and respond, and flag them for removal when possible. Post-appointment, patients are sent follow-up surveys to encourage them to leave reviews across multiple platforms themselves, or the option to provide us with an anonymous testimonial. We publish these testimonials from real accounts, protecting the patient’s privacy. This exclusive service from New Wave ensures that more patients leave reviews, regardless of privacy concerns.